Absolutely! Here’s the updated Terms and Conditions section, reflecting your exchange-only policy with the 7-day window and restocking fee:
Terms and Conditions
Effective Date: 05/01/2025
Welcome to Downey Camera – A Mac Star Company
These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from DowneyCamera.com, you agree to these Terms. If you do not agree, please refrain from using our website or services.
1. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
- Interfere with or disrupt the site’s functionality
- Attempt unauthorized access to any part of the site
- Submit false or misleading information
2. Product Information
We make every effort to provide accurate product descriptions, pricing, and availability. However:
- Product availability is not guaranteed
- Prices are subject to change without notice
- We reserve the right to correct errors or inaccuracies at any time
3. Payment Plans
We offer flexible non-credit-based payment plans to help make professional equipment more accessible. By using our payment plan, you agree to:
- Provide accurate and up-to-date personal information
- Make timely payments according to your agreement
- Accept full responsibility for items received under any payment plan
4. Exchange Policy
At Downey Camera, we do not accept returns, but we do offer exchanges within 7 days of purchase if the item is in new, unused condition with all original packaging and accessories.
- A 15% restocking fee applies to all exchanges.
- Items that are used, damaged, or incomplete may not qualify for an exchange.
- No cash or credit card refunds will be issued.
Please inspect your items upon delivery or pickup and contact us immediately with any concerns.
5. Marketing & Data Collection
We collect certain data through cookies, Google Ads, and Facebook marketing tools to enhance your experience and deliver targeted promotions. For full details, see our [Privacy Policy].
6. Intellectual Property
All content on this site—images, text, graphics, logos, and design—is owned by Downey Camera or licensed for our use. Reproducing or using any content without permission is strictly prohibited.
7. Limitation of Liability
Downey Camera is not responsible for:
- Any indirect or incidental damages related to the use of our products or services
- Delays or issues beyond our control
- User misuse or improper handling of products
8. Changes to Terms
We may update these Terms and Conditions at any time. Any changes will be posted here with an updated effective date. Continued use of our site indicates your agreement to the updated terms.
9. Contact Us
For questions or support, please contact us:
📧 support@downeycamera.com
🌐 www.downeycamera.com