Terms and Conditions

Absolutely! Here’s the updated Terms and Conditions section, reflecting your exchange-only policy with the 7-day window and restocking fee:

Effective Date: 05/01/2025
Welcome to Downey Camera – A Mac Star Company

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from DowneyCamera.com, you agree to these Terms. If you do not agree, please refrain from using our website or services.

1. Use of Our Website

You agree to use our website for lawful purposes only. You must not:

Interfere with or disrupt the site’s functionality
Attempt unauthorized access to any part of the site
Submit false or misleading information

2. Product Information

We make every effort to provide accurate product descriptions, pricing, and availability. However:

Product availability is not guaranteed
Prices are subject to change without notice
We reserve the right to correct errors or inaccuracies at any time

3. Payment Plans

We offer flexible non-credit-based payment plans to help make professional equipment more accessible. By using our payment plan, you agree to:

Provide accurate and up-to-date personal information
Make timely payments according to your agreement
Accept full responsibility for items received under any payment plan

4. Exchange Policy

At Downey Camera, we do not accept returns, but we do offer exchanges within 7 days of purchase if the item is in new, unused condition with all original packaging and accessories.

A 15% restocking fee applies to all exchanges.
Items that are used, damaged, or incomplete may not qualify for an exchange.
No cash or credit card refunds will be issued.

Please inspect your items upon delivery or pickup and contact us immediately with any concerns.

5. Marketing & Data Collection

We collect certain data through cookies, Google Ads, and Facebook marketing tools to enhance your experience and deliver targeted promotions. For full details, see our [Privacy Policy].

6. Intellectual Property

All content on this site—images, text, graphics, logos, and design—is owned by Downey Camera or licensed for our use. Reproducing or using any content without permission is strictly prohibited.

7. Limitation of Liability

Downey Camera is not responsible for:

Any indirect or incidental damages related to the use of our products or services
Delays or issues beyond our control
User misuse or improper handling of products

8. Changes to Terms

We may update these Terms and Conditions at any time. Any changes will be posted here with an updated effective date. Continued use of our site indicates your agreement to the updated terms.

9. Text Messaging

We may text you with the phone number you provide in regards to your application with leasing companies and/or your order. By you attempting or applying for the payment plans or attempting to checkout from our website states you will allow us to text you regarding your checkout, attempted checkout, application status, or attempted application status finished or unfinished. We will not text you for marketing purposes only in regards to inquiries you may have or inquiries we may have regarding your application(s) and/or checkouts status.

Examples or reasons we may text you:

Tracking number updates
Incomplete orders status that need your attention
Inquiries regarding any abandon carts
Application status you have with our 3rd party leasing/financing companies
Asking or Answering general questions

We have enabled texting services to better communicate with our customers and associates. Customers are now able to text us directly to (714)836-7827, when they are unavailable to converse on phone and is an easier, faster method than email. We have noticed an 8% increase in customers satisfaction in customer support due to text services.

If you do not wish to receive any text please text STOP to 7148367827. .

10. Contact Us

For questions or support, please contact us:

📧 support@downeycamera.com

🌐 www.downeycamera.com